How To Return An Item
Your item must be in its original unused condition to be returned unless there is a manufacturer defect. You must return the item within (7 days) of your purchase.
- Please email [email protected] to request a refund.
- Mail your returned item to:
Ferangeli Guitar Handcrafter
Abuno, Barangay Pajac,
Lapu-Lapu City, Cebu,
Philippines 6015 - Include in your package a signed letter stating the reason for your return and the original receipt.
Return Exceptions
Instruments that have been worn, or altered will not be accepted for return or exchange.
Check our Warranty Exceptions for the detailed exceptions: https://www.ferangeliguitar.com/warranty/#warranty-exceptions
Restocking Fee
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
